Syncurrent, Inc. Data Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

We collect personal information that identifies, relates to, or could reasonably be linked with a particular individual, including:

• Email Address: For account verification, communication, and customer support.
• Name and Optional Photo: To personalize your experience and ensure proper identification.

1.2 Uploaded Data

Users may upload information about their governmental organizations as part of using our services. This may include sensitive data related to governance, policies, and operations.

1.3 Automatic Data Collection

We collect certain data automatically when you use our services, including:

• Device Information: Details about the device and software used to access our services.
• Usage Data: Information about your interactions with our platform, such as page visits and feature usage.
• Cookies and Tracking Technologies: See Section 6 for details.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services.
• Communication: To send updates, respond to inquiries, and deliver customer support.
• Security: To protect against unauthorized access, fraud, or other malicious activity.
• Compliance: To comply with legal obligations and enforce our agreements.

3. Data Storage and Security

3.1 Data Storage

Your data is stored securely on servers located in the United States. We implement industry-standard protocols to safeguard your information.

3.2 Security Measures

We employ a variety of measures to ensure the security of your data, including:

• Encryption of sensitive data during transmission.
• Access controls to limit data access to authorized personnel.
• Regular security assessments and monitoring.

4. Sharing and Disclosure of Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• With Your Consent: When you explicitly grant us permission.
• Service Providers: With trusted third-party service providers who assist us in delivering our services, subject to strict confidentiality agreements.
• Legal Obligations: When required by law, regulation, or legal process.
• Business Transfers: In connection with a merger, acquisition, or sale of all or part of our assets, provided the new entity adheres to this policy.

5. Your Rights Under U.S. Privacy Laws

Depending on your state of residence, you may have specific rights under applicable U.S. privacy laws, including:

5.1 Right to Know

You can request to know:

• The categories of personal information we have collected about you.
• The purposes for which your information is used.
• The categories of third parties with whom we share your information.

5.2 Right to Delete

You can request the deletion of your personal information, subject to legal or operational requirements.

5.3 Right to Opt-Out

You can opt out of the sale of your personal information (note: we do not sell personal information).

5.4 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, please contact us at the details provided in Section 10.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These technologies allow us to:

• Understand usage patterns.
• Remember user preferences.
• Deliver personalized content.

You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our services.

7. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Uploaded governmental information will be retained for the duration specified by the user or their organization.

8. Children's Privacy

Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Significant changes will be communicated through our website or directly to you via email. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your data, please contact us: support@syncurrent.com

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